Frequently asked questions

No. CapNhatGia is only a P/L tracking and reference-price tool. No trades happen in the app - real buys and sells stay between you and shops or markets outside the system.

Yes. Watch prices on the web, join the community Zalo group, and create price alerts with a low free-tier cap. Pro / paid shop plans raise message and alert limits.

Pick a metal, set conditions (price level or %), and quiet hours. When the market matches, we notify you on Zalo or email. Each account links one Zalo number and one email for delivery.

Attach a quote-board template and pick customer Zalo groups. On price moves or session open/close schedules, we send the board image - not personal-style % / level alert setup for customers.

Yes. Pro yearly is about 25% cheaper than paying month by month. Shop plans also offer yearly billing.

You log buys and sells you already made outside the system to see balances and estimated P/L vs live prices. The ledger is not a trading wallet or brokerage.

The homepage has two groups: gold price updates and silver price updates. Tap join or scan the matching QR. Open it with the Zalo app on your phone.

Pick a plan on Pricing or in Settings, scan the VietQR with the exact amount and transfer note - your plan activates automatically. That payment is for software / message quota, not a metal trade.

Overage messages accrue during your plan anniversary cycle. At the next cycle start we open an overage invoice - pay to keep sending, or upgrade. We do not sell separate message top-up packs. You may pay early within the cycle if you prefer.

No. VietQR bank transfer only activates software plans / Zalo message quota. CapNhatGia does not buy or sell metals and does not hold metal funds for you.

Sent messages are recorded on the ledger; used quota is generally non-refundable unless required by law or a specific refund policy. See the Terms of Use.

That is a Self-XSS warning. The Console is for developers. If someone tells you to paste code here to “unlock a feature” or “hack” an account, it is a scam - never paste unknown scripts.

Do not share passwords or OTPs. Do not paste unknown scripts into the Console. Use a strong password and only sign in on trusted devices. See the Privacy Policy for how we handle data.